What our Customers say...


As much as one can say "It's been a pleasure" under such circumstances, it indeed has been both a fortuitous and pleasurable experience to meet such a kind, dedicated, honest, and hard working team. Thank you SERVPRO!

Tony has been wonderful to work with. He is very professional, courteous, and informative. I would not hesitate to recommend SERVPRO in the future!

SERVPRO is Awesome! I highly recommend them for all your water damage and restoration issues. We had an old pipe burst in our building that flooded 2 floors and they were out here so fast! They saved us so much money and time.

Great Service and Personnel to work with. Our Church had a flood due to heavy rain in the area, which we found the next day. SERVPRO of Maryville and Alcoa was out in just hours the same day we called and had all water out of building. Our Church was very grateful for kindness, help and quick service.

I work in the insurance industry and my experience with the people at SERVPRO has been outstanding! They are very friendly to deal with and quick to respond whenever you need them. I would highly recommend them.

Great company to work with. I really appreciated how they kept me informed during the mitigation process. Keep up the good work!!

This company is professional, and does quality work. They care about their clients and are wonderful people and their work ethic is immeasurable!

You can't go wrong with SERVPRO.

Great Work Ethic. Professional in every way!

Our customers have been well pleased with the service they received from SERVPRO. The employees are professional and nice to work with. Positive experience.

These guys are Great! My wife and own and operate a local insurance agency and we have referred several of our customers to SERVPRO with the confidence that they will be prompt and thorough in their assessment and in some cases help to avoid claims for the client when the damages are below their deductible.

I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.

I have worked with Allstate Insurance over 10 years and SERVPRO has always been professional and considered in the way they conduct themselves. I have no problem referring customers to them and will continue to do so in the future.

Great crew! Tony was awesome at explaining everything, and the guys worked hard and fast to get me back up and running. Thanks!

I recognized SERVPRO from the television commercials. After receiving their services, I am very glad that I was able to recognize them up front. Out of all the estimates I received, they were the most thorough, well priced, and informative of all.

Very impressed with the level of service. Shawn, Rick, and Zane worked great as a team, and explained all the details of why they were doing what they were doing. Very glad with the level of cleaning performed. I hope you enjoyed the pizzas!

Super nice guys! They made something horrible somewhat pleasant. I really felt like they were taking care of me. I felt bad for how dirty and disgusting they had to get, but they said that's what they do, with a smile!

We had a fire during a Christmas party, which we thought would have ruined and totaled the entire house. In working with SERVPRO and our insurance company, we were able to clean and rebuild the damaged section, and move back into a house that was nicer than it was before the fire. Terrible circumstance. Great result!

What a disaster!! We have a rental cabin in the mountains, and upon coming to stay the weekend, we discovered a busted water pipe of the third floor that had affected every floor underneath. SERVPRO had a tough job on their hands, but we were pleased with how they were able to remove all the trashed items, dry the property, and rebuild it so quickly.

Responded promptly to the situation. Very knowledgeable and courteous. Trusted the fact that they knew what they were doing by the way that the explained all the details. Thank you.

Both Shawn and TIm were very professional and seemed extremely knowledgeable and helpful. I would recommend them to a friend in the future.