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What to do when mold strikes

6/11/2018 (Permalink)

Mold Remediation What to do when mold strikes Mold Damage Maryville

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO® of Maryville and Alcoa has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call the Team in Green
The mold cleanup and restoration process begins when you call
SERVPRO® of Maryville and Alcoa. A representative will ask a series of
questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment
Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment
Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the
cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out
of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA
vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold
The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold
colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Contents and Belongings
SERVPRO® of Maryville and Alcoa will clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Depending on the level of mold damage, drywall, subfloors, and other
building materials may be removed. Restoration may involve minor
repairs, such as replacing drywall, painting, and installing new carpet; or
it may entail major repairs such as the reconstruction of various areas or rooms in a home.
SERVPRO® of Maryville and Alcoa understands mold and mold growth and have the training and equipment to remediate mold in your home.

Faster To Any Disaster

5/28/2018 (Permalink)

Storm Damage Faster To Any Disaster SERVPRO can fix it!

There is no disaster that hits home quite like a disaster to your property, home or business. When you have suffered a fire and water or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of Maryville and Alcoa to fix it.

Whether the job is big or small, SERVPRO of Maryville and Alcoa will be there to help make it "Like it never even happened." so you can get back to your home or business and on with your life.

SERVPRO of Maryville and Alcoa  has experts who deal with mold mitigation and remediation process and what may take place if you are dealing with mold loss. As well as expertise in biohazard, crime scene, and vandalism cleanup. Whatever it maybe you can count on SERVPRO of Maryville and Alcoa .

Storm Season Is Here

5/23/2018 (Permalink)

Commercial Storm Season Is Here Storm Damage

It may seem early but storm season is currently underway. The season begins June 1 and runs through November 30. The Eastern Pacific storm season began in mid-May and also ends November 30.

Storms can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas. many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home and business. For more information and preparation tips, visit the Ready campaign website

Hoarding: A Serious Situation

5/16/2018 (Permalink)

Commercial Hoarding: A Serious Situation Hoarding

According to The Mayo Clinic,“Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distresses at the thought of getting rid of the items. Excessive accumulation of

items, regardless of actual value, occurs.”

Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look
at as junk or garbage such as old newspapers, junk mail or packaging.
Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and
crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard. SERVPRO® of Maryville and Alcoa encounter hoarding situations in several different ways. Often, SERVPRO® of Maryville and Alcoa is called for a fire or water loss and find the hoarding situation when they arrive on-site. A

SERVPRO® of Maryville and Alcoa Professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO® of Maryville and Alcoa, or relocated to a storage facility so work on the fire or water loss can begin. Another way SERVPRO® of Maryville and Alcoa encounter hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will
come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® of Maryville and Alcoa Professionals are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO® of Maryville and Alcoa today

The Importance of Cleaning Dryer Vents

5/14/2018 (Permalink)

Fire Damage The Importance of Cleaning Dryer Vents Clean Your Dryer Vents

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home, SERVPRO® of Maryville and Alcoa can help clean dryer vents and ducts that may have lint buildup. Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not
restricted by snow, a bird’s nest, or other potential obstacles.
Our certified professionals can come out for a free estimate. For more information on cleaning dryer vents, contact
SERVPRO® of Maryville and Alcoa.

Improve Your Air Quality

5/2/2018 (Permalink)

Mold Remediation Improve Your Air Quality HVAC Cleaning

The ventilation system is often
the biggest culprit in poor
indoor air quality, but you
can help change that! Inspecting the
ductwork in your home should be a
high priority. In most cases, the HVAC
the system has been operating for some time
without much attention. Dirty ducts
can circulate odors, contaminants such
as mold, and irritating dust throughout
your home.

A routine part of SERVPRO® of Maryville and Alcoa’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money.

Duct cleaning may not always be necessary.
SERVPRO® of Maryville and Alcoa
will inspect your HVAC system and
ductwork and make recommendations
about the best way to address any indoor
air quality concerns. This inspection can
help save you money and provide peace
of mind on the health of your HVAC
system and ductwork.

In some circumstances, such as
after a fire, smoke, or suspected mold
growth, duct cleaning becomes an
essential part of the cleanup process.
In these cases, SERVPRO®
of Maryville and Alcoa can often restore
the HVAC system and ductwork to pre-damage

If you have a fuel-burning
furnace, stove, or fireplace, the U.S.
Environmental Protection Agency
(EPA) recommends they be inspected
for proper functioning and be serviced
before each heating season to protect
against carbon monoxide poisoning.
The SERVPRO® of Maryville and Alcoa Duct Cleaning

The system is proven and cost-efficient.
Unlike the majority of duct cleaning
services, SERVPRO® of Maryville and Alcoa uses a portable ventilation
and air duct cleaning system to examine
ductwork and make a clean sweep,
removing years of dust and grime.

The process begins by using
patented equipment, including a
roto-scraper, which automatically
adapts to the duct’s shape and
diameter while traveling through
the duct, removing debris and filth
before vacuuming begins.

Next, a powerful push-pull air
delivery and collection system
transfers the debris from the
ducting to a 16-gallon container.

Air is filtered through a HEPA
filtration system, removing 99.97
percent of the particles in the
airstream. HEPA filters capture
debris and keep the indoor
environment clean.

As an optional process, a sealant or
coating product may be sprayed to
address odor or microbial concerns.

Filters will either be cleaned
or replaced to remove odor
and dirt.

For more information on duct
cleaning or to schedule an appointment,
contact your local SERVPRO® of Maryville and Alcoa.

Busted Pipe In Maryville Home

4/17/2018 (Permalink)

Storm Damage Busted Pipe In Maryville Home Water Damage Maryville

Water damage can happen at any time. Most of the time it is when you least expect it. Mr. Summner experienced this when he was away on vacation. A pipe burst in his ceiling, but it was not until two weeks later that a neighbor noticed the damage. The pipe had been leaking from an 18-foot ceiling. His first call was to SERVPRO of Maryville/Alcoa. Our highly trained professionals came out immediately to asses the damage. Since the pipe had been leaking for an extended period of time there was a lot of damage. 50% of the entire ceiling had to be torn out and replaced. All of the hardwood floors in the house had to be removed. The subfloor was either dried or removed. We were able to replace the flooring. All in all, over 5000 square feet of the house was damaged. Mr. Summner was extremely pleased with how quickly and professionally our team was.

Severe Weather Safety

4/4/2018 (Permalink)

Water Damage Severe Weather Safety Severe Weather

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms.

- 10,000 severe thunderstorms
-5,000 floods or flash floods
-1,300 tornadoes
-2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. Knowing your risk severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain an NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook and Twitter Your preparedness story will inspire others to do the same.

Water Damage Maryville

3/21/2018 (Permalink)

Water Damage Water Damage Maryville Water Damage Maryville

There are many homes in the Maryville area that suffer from water damage. The first 24 hours following a water loss is the most important in
preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO® Of Maryville/Alcoa will be on-site to help ensure a water damage is handled by completing the following steps.


SERVPRO® Of Maryville/Alcoa will inspect affected areas to determine the extent of water damage
and will review the inspection with you to answer any questions before beginning any work.


SERVPRO® Of Maryville/Alcoa will take steps to help protect your home or business, as well as personal
belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed
emergency services to you step-by-step.


To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO® Of Maryville/Alcoa will monitor the drying process. The updates will be consistently communicated to you.


SERVPRO®Maryville/Alcoa will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walkthrough of the job site will be conducted with you to help ensure the property was returned to preloss condition.


Shut off the water source if possible or contact a qualified party to stop the water source. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. Remove as much excess water as
possible by mopping and blotting. Place aluminum foil or wood blocks of furniture legs and wet carpeting. Move any paintings, art objects,
computers, documents, and other sensitive valuables to a dry place. Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always
avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this
could cause electrical shock or damage to the vacuum cleaner.
Don’t turn on ceiling fixtures if the ceiling is wet or enters rooms where ceilings are sagging from retained water.

For more information on
recovering from water damage,
contact your local SERVPRO®

Hurricane Harvey

9/26/2017 (Permalink)

Commercial Hurricane Harvey Hurricane Harvey Storm Damage

When Hurricane Harvey left his wake of destruction in Texas the Emergency Response Team from SERVPRO of Maryville/Alcoa answered the call sending teams to Kingwood, Texas. Taking supplies and equipment our teams went down to help the residents, and were humbled by the generosity of a community that didn’t have any clue how they were going to recover financially, much less emotionally from the impact of the storm. Rescuees were evacuated by boats from their homes and neighborhoods, leaving everything behind, but the spirit of giving and resilience impacted the teams from Maryville.

The long standing relationship between SERVPRO and the insurance companies helped our teams make a big impact and quickly. The insurance adjusters were recommending people call SERVPRO because it was a name that they could trust. Our teams were able to start water mitigation quickly and come alongside homeowners and other countless volunteers to help these families begin to get some semblance of recovery started.

Imagine your home with six to eight feet of standing water with the rescue boat pulling up outside and telling you it was last call. Our team was humbled time and time again meeting over a hundred different families that had met that fate and yet met our team with smiles on their faces. Unanimously our team was impacted by Texas Strong, and have spoken so highly of these families since their return.

“We are humbled and we are changed by so many families and their generosity, not only with their resources, but their encouragement and their prayers”, said Nathan Lloyd, our Business Development Manager.

SERVPRO of Maryville and Alcoa, are professionals at serving you. That is why we are here, and that is what we do.